Hotel Indigo Brussels - City By Ihg - Saint-Josse-ten-Noode

Breakfast was free and savoury, I appreciated almost everything.

there was fantastic food, the staff was competent.

Flat screen TV with cable channels, coffee, and a storage space were available in our a double room. Easy going staff on his shift and the location was favourable very close to the Rogier subway.

Check in from 3 p.m., clinics break into rooms from 11 a.m., considering the check out at 12 a.m.

Staff are lovely, location is marvellous. We really loved the balcony, it was nice. The hotel's setting within walking distance to everything we wanted to explore, like belgian comic strip center. Within 20 minutes' walk of the bus stop.

Breakfast and location are excellent.

Didn't work the hammam.

The location was perfect,very close to"la Gare du Nord and to the Grand Place on foot in 15 minutes.The breakfast was excellent,so were all the young men and women at the front-desk ,very polite and very helpful.A problem suddently appeared with rhe central heating in our room and a very helpful man knocked at our door two minutes after we informed the recertion about the problem.As they couldn t fix it at that moment,they offered to supply us with a small electric stove in order to be warmed up.

They should put an ashtray just outside the front door of the Hotel!!

It's close proximity to the city center and all amenities

Internet connection fee was a lot higher than what I expected. In fact, with the 24 hr internet fee, one could book a room in another hotel with free internet connection and probably the same other facilities

A small room in the business section of town. I would stay at the Hilton on Avenue Louise as I have in the past..would not retunr

good stay but questionable area nearby

The under-stated charm of the room made it cozy and inviting. I loved how peaceful my stay was, with the heavenly bed being a highlight.

The surrounding area, especially on the right side of the hotel, felt a bit less safe.

The staff was courteous and accommodating towards our requests. Room service did a great job of making sure our room was well prepared at all times.

Good Hotel. Hotel staff very professional.

On day the Hotel forgot to clean the room.

Lively lobby bar vibe

Location

I never had such bad experience! I got a huge financial problem becuase of this hotel. I should pay 417 euro for my staying in the hotel. Hotel charged several times different sums of money from my bank card; 1600 euro in total! I wasted a lot of nerves, time and money (more than 300 euro (!) for the phone conversations/negotiations with my bank). Finally the situation was managed but nobody reimbursed me this 300 euro, my time and nerves. Moreover, the internet connection is extremely expensive here - minimum 12 euro for 30 minutes! I would never recommed this hotel to anybody.

Unfortunately my comments for this hotel are only negative ones. We will be complaining direct to the Hilton chain of hotels. The room was tiny and too hot, there was no way of controlling the temperature, other than opening a window which then brought in the noise off the street below. The glass shower panel was broken and dangerous, we reported this and was told they would sort it, this did not happen. The bathroom was too small and all fittings were unacceptably fitted, unable to turn tap on because of where it was located, not able to lift toilet lid properly because of where the toilet roll holder had been put. All in all this was a very disappointing stay at a quite costly 2 night stay.

Close to shops and most tourist sights. The breakfast choice and quality was very good. The pillows and mattress was extremely comfortable.

bathroom was too small and lacked storage space